Customer Care

Our Customer Care

Installation

  • Validation of machine placement and connections
  • Calibration of machine geometry
  • Test grinding of acceptance parts

Training

Back to school

  • Training on site or in our application centers
  • Basic machine operator training
  • Advanced tool production training

Application Engineering

Challenge us

  • Off-site programming of complex tools
  • Online support via Team-Viewer
  • Telephone support for your most challenging tools.

After sales service

You are never alone

  • 24 hour response time
  • We are in your neighborhood
  • Strausak trained and certified service engineers worldwide
  • Competent and fast assistance

Spare Parts

On Stock world-wide

  • Consumables
  • Wear parts
  • Tooling and accessories
  • Control and electrical components

Preventative Maintenance

Check-up

  • We offer annual and bi-annual check-up's
  • Exchange of wear parts during the extended warranty